Pharmacy Contacts
- Member Services: 844-401-2049
- Specialty Pharmacy: 877-391-1103
- Birdi Mail Order: 855-873-8739
- Register at: medimpact.com once your coverage begins.
Understand Your Prescription Coverage and Costs
If you’re enrolled in an Imagine360 or Coupe Health medical plan, your prescription drug benefits are administered by MedImpact.
Use the resources on this page to check medication coverage and costs, find participating pharmacies, manage prescriptions, access mail-order and specialty pharmacy services, and explore available prescription savings opportunities.
Before You Enroll: Check Your Prescriptions
Know Your Coverage and Costs Before You Choose a Plan
If you or a covered family member take prescription medications, check those medications before choosing your medical plan.
Use the Pharmacy Locator & Price Tool to review prescription coverage and estimated costs under your available plan options. This can help you understand how your medications are covered and what you may pay before making your enrollment decision. You can also use this tool to find local network pharmacies.
Manage Your Prescription Benefits with MedImpact
Once your coverage begins, register with MedImpact to access your pharmacy benefits and available tools.
You can:
- Find participating pharmacies
- Check prescription drug costs
- Review your pharmacy benefits
- Manage prescriptions
- Access pharmacy resources and information
Register with MedImpact: After registration, you can also access MedImpact through the BrightSpringConnect app using single sign-on.
Use the Quick Start Guide below and review the Mail Order FAQs to learn more.
Filling Your Prescriptions
Retail Pharmacies
MedImpact provides access to nearly 60,000 participating pharmacies nationwide.
Retail pharmacies may be used for:
- New prescriptions
- Short-term medications
- Eligible 90-day maintenance medications at participating retail pharmacies
90-Day Maintenance Medications
Certain medications you take on an ongoing basis must be filled as a 90-day supply through:
- Birdi, MedImpact’s mail-order pharmacy; or
- A participating Walgreen retail pharmacy that supports the 90-day program.
Specialty Medications
Specialty medications for complex or chronic health conditions are coordinated through MedImpact Direct Specialty.
Depending on your medication Your provider and specialty pharmacy may work together to coordinate your prescription and delivery.
Note: Certain specialty medications may be filled through Archimedes.
Manufacturer Coupons & Patient Assistance Programs
Manufacturer coupons, copay assistance programs, and patient assistance programs may provide financial assistance for certain medications.
These programs are offered and controlled by the drug manufacturer, not by BrightSpring, MedImpact, or your medical plan. The drug manufacturer determines eligibility requirements, available assistance, program terms, and whether a program is changed or discontinued.
Because these programs are controlled by the manufacturer:
- Eligibility and savings are not guaranteed.
- Programs may change or end at any time.
- A manufacturer may change its eligibility or participation requirements.
- Manufacturer assistance should not be considered a guaranteed or permanent part of your BrightSpring pharmacy benefit.
Amounts paid by a manufacturer coupon, copay assistance program, or patient assistance program do not count toward your plan deductible or out-of-pocket maximum. Only amounts you are responsible for paying may be credited toward these limits, in accordance with the terms of the plan.
Eligible members may be contacted by MedImpact Assist regarding manufacturer assistance programs that may be available for certain specialty medications.
Important: Manufacturer assistance does not change the terms of your prescription drug coverage. Always review your applicable pharmacy benefit and official plan documents for information about covered medications, prior authorization requirements, exclusions, limitations, and how prescription expenses are applied to your deductible and out-of-pocket maximum.
Important Prescription Benefit Reminders
Your Medical ID Card Is Your Pharmacy ID Card
You do not need a separate pharmacy ID card. Your pharmacy benefit information is included on your medical ID card. Once coverage begins, you can access your digital medical ID card through your medical plan member portal.
Maintenance Medication Requirement
You may receive up to two 30-day fills before transitioning to a 90-day supply.
GLP-1 Medications
For Type 2 diabetes: GLP-1 medications require prior authorization and supporting documentation.
For weight loss: GLP-1 medications prescribed for weight loss are not covered under the pharmacy benefit.
Pharmacy Plan Documents
The information presented on this page is a summary. Review the applicable official plan documents and pharmacy materials for complete information about your prescription drug benefits, including:
- Summary Plan Description (SPD)
- Applicable Summary of Benefits and Coverage (SBC)
- Prescription drug formularies and drug lists
RX Savings Solutions
Find Opportunities to Save on Prescriptions
Rx Savings Solutions (RxSS) is a complimentary and confidential resource designed to help you identify opportunities to save on prescription medications.
RxSS Can help you:
- Compare prescription costs
- Identify lower-cost medication options
- Find potential savings opportunities
- Receive personalized prescription savings information
- Registration Requirement
Important: Eligible members are required to register with Rx Savings Solutions to maintain medical plan coverage. Complete your registration promptly after you receive your eligibility notification. If you’ve already registered, no further action is needed.
Getting Started
- Visit the Rx Savings Solutions registration site or scan the QR code.
- Follow the activation instructions provided by RxSS.
- Eligible family members may also create their own RxSS accounts.
Register with Rx Savings Solutions
